Course Overview

The Citrix XenApp 6.5 Administration training course lays the groundwork for administrators to efficiently centralize and manage applications within the datacenter, allowing them to deliver these services to users no matter where they are. Participants will gain hands-on experience in installing and configuring Citrix XenApp 6.5, Citrix Receiver, and various plug-ins. They'll also learn how to navigate administrative consoles and tools to set up resources, policies, server and farm settings, printers, virtualized applications, and much more.

Reviews

You should have some experience managing Windows Server 2008 R2 environments.

1.  Introduction XenApp

2.  Understanding XenApp Licensing

3.  Step-by-step guide to Installing XenApp

4.  Setting up Administrative Configuration

5.  How to Install and Configure Web Interface and StoreFront

6.  Delivering Applications and Content seamlessly

7.  All about Citrix Receiver

8.  Exploring Application Streaming and App-V Integration

9.  Tips for Configuring Policies

10. Managing Load effectively

11. Enhancing the User Experience

12. Configuring Printing options

13. Ensuring XenApp Security

14. Keeping an eye on XenApp with Monitoring

15. Overview of Additional Components

Q1: With the release of Citrix XenApp 5 Feature Pack, which XenApp components have licensing changes?

A:The components that have seen licensing changes include Application Streaming, Single Sign-On, Provisioning Services, Load Testing Services, and Easycall Voice Services.

Q2: How can I tell if I’m eligible to download the new Feature Pack and components?

A: If you had a valid Subscription Advantage membership as of March 9, 2009, you’re entitled to download the new feature entitlements. If you’re unentitled, downloads will be blocked.

Q3: What versions and platforms support the XenApp 5 Feature Pack?

A:The XenApp 5 Feature Pack is compatible with Presentation Server 4.5, Presentation Server 4.5.1, and XenApp 5. This applies to both WS03 and WS08 platforms.

Q4: Will I need new licenses to enable the new features?

A: If you’re a current XenApp Advanced Edition customer wanting to use the new application streaming feature, you’ll need to visit My Account on Citrix.com to return and rehost your license file to get a new one. However, all other enhancements in the XenApp 5 Feature Pack don’t require any licensing changes. **Application Streaming.

Q5: What’s new with application streaming?

A:The ideal application delivery system now includes both hosted and streamed delivery options. That’s why we’ve added an application streaming feature to the XenApp Advanced edition. Plus, application streaming now allows local application delivery to endpoint devices without needing to buy separate add-on licenses or using a XenApp license. This means all XenApp users can enjoy offline access to streamed applications. These product changes were rolled out as hotfixes available for download on March 15, 2009. Desktop/offline usage is governed by the End User License Agreement (EULA).

Q5: What steps should I take to make the most of application streaming?
A: If you're an existing customer of XenApp Enterprise or Platinum Edition, you'll need to apply the hotfixes that were released on March 15, 2009. You can find these on the XenApp 5 Feature Pack page in your My Account section on Citrix.com. For those using XenApp Advanced Edition, Citrix suggests checking out the document titled “Using Application Streaming with the Advanced Edition,” which is available on the XenApp 5 Feature Pack download page for detailed instructions.

Q6: As an existing XenApp Advanced customer, how can I get my new license file to enable application streaming?
A: Existing XenApp Advanced customers can log into the My Account section on Citrix.com’s licensing portal to return their current license file and obtain a new one. For guidance, refer to CTX115870 - How to Reallocate a License File.

Q7: Are there any limitations on using the application streaming feature for desktop or offline access?
A: Yes, there are some limitations. According to the EULA, local desktop (offline) support is available to all XenApp users who access hosted applications.

Q8: Can you give an example of proper desktop/offline usage for the application streaming feature?
A: Sure! If you buy 300 XenApp licenses for N users, then all N users can use application streaming on their desktops (offline).

Q9: What if I have users who don’t access XenApp? Can they still use application streaming on their desktops?
A: Unfortunately, no. According to the EULA, those users aren’t eligible to use this feature. You would need to purchase additional XenApp licenses for them.

Single Sign-On
Q9: What’s new with Single Sign-On?
A: The Single Sign-On feature has been updated so that it no longer uses a XenApp Platinum Edition license for desktop or offline use. The product code has been changed and is now available as a new agent for download since March 15, 2009. Usage for desktop/offline is governed by the EULA.

Q10: What steps should I take to benefit from the new Single Sign-On features?

A: If you're an existing customer, you’ll need to download the agent that was made available on March 15, 2009, from the XenApp 5 Feature Pack page in your My Account section on Citrix.com. New customers will need to install the Single Sign-On software and download the latest agent.

Q11: Are there any limitations on using the Single Sign-On feature for desktop or offline access?

A: Yes, there are some limitations. According to the EULA, local desktop (offline) support is available only to XenApp Platinum users who are accessing hosted applications.

 Q12: Can you give me an example of how to appropriately use the Single Sign-On feature for desktop or offline access?

 A: Sure! If you purchase 400 XenApp licenses for N users, then all N users can use the Single Sign-On feature on their desktops, even when offline.

 Q13: What if I have users who don’t access XenApp Platinum hosted apps? Can they still use Single Sign-On on their desktops?

A: Unfortunately, no. As stated in the EULA, those users aren’t eligible to use this feature. They would need to purchase additional XenApp licenses. Profile Management

Q14: How can I find out if I can use the Profile Management feature?

A: Customers who had an active Subscription Advantage as of March 9, 2009, for the following products are eligible to download and use this feature: - XenApp 5, Enterprise and Platinum Editions - Citrix Presentation Server 4.5, Enterprise and Platinum Editions You can find the specific terms of entitlement and licensing in the EULA.

Q15: How can I access the new Profile Management feature?
A: If you have an active XenApp Enterprise or Platinum Subscription Advantage as of March 9, 2009, you can download the Profile Management software from the XenApp 5 Feature Pack page in your My Account section on Citrix.com.

Q16: Do I need a separate license for Profile Management?
A: Nope! You don’t need a separate license for Profile Management since it’s not a licensed feature. Just make sure your Subscription Advantage is up to date to download the software.

Q17: Can I use Profile Management on a user’s desktop?
A: Absolutely! According to the EULA terms, local desktop support is available for all XenApp Enterprise and Platinum users who are accessing hosted applications.

Q18: Can you give me an example of proper desktop usage for the Profile Management feature?
A: Sure! If you purchase 100 XenApp licenses for N users, then all N users can use Profile Management on their desktops.

Q19: What if I have users who don’t access XenApp? Can they still use Profile Management on their desktops?
A: Unfortunately, no. According to the EULA terms, those users aren’t eligible to use this feature. You’ll need to purchase additional XenApp licenses for them.

Provisioning Services
Q20: How can I tell if I can use the Provisioning Services feature?
A: Customers with an active XenApp Platinum Subscription Advantage as of March 9, 2009, are eligible to download and use this feature.

Q21: How do I access the new Provisioning Services feature?
A: If you have an active XenApp Platinum Subscription Advantage as of March 9, 2009, you can download the Provisioning Services software from the link on the XenApp 5 Feature Pack page in your My Account section on Citrix.com.

Q22: Do I need a separate license for Provisioning Services?
A: Nope! You don’t need a separate license for provisioning services. This feature is included and is actually enforced by the XenApp Platinum license.

Q23: If I’m already a XenApp Platinum customer, do I need to get a new license?
A: Not at all! Existing customers don’t need to acquire a new XenApp Platinum license.

Q24: Are there any limitations on using the Provisioning Services feature?
A: Yes, there are some limitations. The Provisioning Services feature is specifically designed to provision XenApp Platinum server workloads. You can’t use it to provision other XenApp farm servers, like Citrix Receiver for Web (the web interface), the license server, and so forth, as per the EULA terms.

Q25: What should I do if I want full access to the Provisioning Services product?
A: Customers can opt to purchase Essentials for Citrix XenServer, Platinum Edition.

Q26: Can I use Provisioning Services to set up a XenApp Platinum virtual server?
A: Absolutely! There are no restrictions on whether your XenApp Platinum server is virtual or physical.

Load Testing Services
Q27: How can I tell if I can use the load testing services feature?
A: If you have an active XenApp Platinum or Enterprise Subscription Advantage as of March 9, 2009, you’re good to go! You can download and use this feature.

Q28: How do I access the new load testing services feature?
A: Customers with an active XenApp Platinum or Enterprise Subscription Advantage as of March 9, 2009 can download the load testing services software from the link on the XenApp 5 Feature Pack page in My Account on Citrix.com.

Q29: Is a separate license needed for load testing services?
A: No, you don’t need a separate license for load testing services. This feature is included and is enforced by the XenApp Platinum or Enterprise license.

Q30: If I’m already a XenApp Enterprise or Platinum customer, do I need to get a new XenApp Platinum or Enterprise license?
A: Nope! If you’re an existing customer, there’s no need to purchase a new XenApp Platinum or Enterprise license.

Q31: Are there any limits on the number of users for the load testing services feature?
A: Not at all! The load testing services feature can handle an unlimited number of users on XenApp Enterprise or Platinum servers.

EasyCall Voice Services
Q32: How can I tell if I can use the EasyCall Voice Services feature?
A: If you have an active XenApp Subscription Advantage as of March 9, 2009, you’re good to go! You can download and use this feature.

Q33: How do I access the new EasyCall Voice Services feature?
A: Customers with an active XenApp Subscription Advantage as of March 9, 2009 can download the EasyCall Voice Services software and virtual appliance from the link on the XenApp 5 Feature Pack page in My Account on Citrix.com.

Q34: Do I need a separate license for EasyCall Voice Services?
A: No, you don’t need a separate license for EasyCall Voice Services.

Q35: Can I use EasyCall Voice Services on a user’s desktop?
A: Absolutely! According to the EULA terms, local desktop (offline) support is available for all XenApp users accessing hosted applications.

Q36: Can you give me an example of proper desktop/offline usage for the EasyCall voice services feature?
A: Sure! If you purchase 800 XenApp licenses for N users, all N users can use EasyCall voice services on their desktops (offline).

Q37: What if I have users who don’t access XenApp hosted apps? Can they still use EasyCall Voice Services on their desktops?
A: Unfortunately, no. As stated in the EULA, those users aren’t entitled to this feature. You’ll need to purchase additional XenApp licenses for them.

Q38: Are there any changes for existing XenApp Platinum customers who already have the EasyCall Voice Services feature?

A: If you're an existing XenApp customer using the EasyCall voice services feature, you'll need to download the latest version of the software. The good news is that this new version doesn't require a XenApp Platinum license anymore, and it allows for expanded usage.

Q39: Do I still need to purchase a separate appliance to use the EasyCall voice services feature?

A: Not anymore! With the release of EasyCall 2.1, the requirement for a physical appliance has been replaced by a virtual appliance. This virtual appliance can run on any edition of XenServer and is available for free. You can download it here, and XenServer is also available at no charge here. Workflow Studio Orchestration

Q40: How do I know if I am entitled to use the Workflow Studio Orchestration feature?

A: If you have an active XenApp Subscription Advantage as of March 9, 2009, you're entitled to download and use this feature.

Q41: How do I get the Workflow Studio Orchestration feature?

A: Customers with an active XenApp Subscription Advantage as of March 9, 2009 can easily download the Workflow Studio Orchestration software from the link on the XenApp 5 Feature Pack page in My Account on Citrix.com.

 Q42: Is a separate license required for Workflow Studio Orchestration?

A: Nope! You don’t need a separate license for Workflow Studio Orchestration. It’s not a licensed feature. Just make sure you're current on your Subscription Advantage to download the software.

Q43: Are there any use limitations for the Workflow Studio Orchestration feature?

A: Not at all! You can use it freely as long as it’s in conjunction with some aspect of the Citrix Delivery Center.